How to get to the Happy Place

If you aren’t going to accept the solution without some investigation (and you should NEVER go immediately to solution without really knowing the problem), how do you get to the Happy Place?

Here’s a quick overview.
Know the problem
Set the Performance Goal(s)
What are the steps or tasks you need to accomplish to get to those goals?
What are the Objectives and how do you measure them?

A 12 minute video with good audio.

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